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How to Create an Invoice

You’ve got your first client, woohoo!  They’ve chosen your services and signed the contract, but now you need to send them a professional looking invoice to seal the deal.  A …

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SWOT Analysis

A SWOT analysis is a useful tool both when starting a business and periodically as your business is going through changes or you are in the process of making big …

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New Blog Post Checklist

So you’ve become a dab hand at writing perfect blog posts.  But there so much more to a blog’s success than just creating fantastic content – you have to know …

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How to Handle Customer Complaints

A few weeks ago, a friend of mine and fellow entrepreneur had her very first customer complaint. Leasa is an incredible woman – she runs her business, Little Freckles, from …